Frequently Asked Questions ?
Getting Started
Amplify Holidays is a travel agency based in India that specializes in organizing holiday packages
for destinations such as the Maldives, Dubai, Thailand, Mauritius, Bali, Singapore, as well as domestic
destinations like Kashmir and Andaman & Nicobar Islands. We offer end-to-end travel solutions,
including accommodations, transfers, tours, and more.
You can book a holiday with Amplify Holidays through our website, by contacting our customer
support team, or by visiting one of our physical offices. Our team of destination experts will guide
you through the process, customize itineraries based on your preferences, and ensure a seamless
booking experience.
Bookings
To book a holiday package, you can browse our pre-designed packages on the website or reach
out to our travel experts to create a custom itinerary. Once you’ve decided on the package, you can
confirm your booking by paying a deposit. You’ll receive a booking confirmation via email with all the
details of your trip.
Yes, we offer customization options to tailor your holiday based on your preferences. You can
modify the duration of your stay, hotel categories, inclusions like excursions, and more. Contact our
destination experts to create a personalized package for you.
Each package varies, but generally, our packages include accommodation, airport transfers, daily
breakfast, guided tours, and some activities. Flights, visas, and travel insurance may be added at an
additional cost unless specified otherwise
Yes, we can help you book flights as part of your holiday package. Flight bookings are subject to
availability, and fares will vary depending on the airline.
Payments
You can make payments via credit card, debit card, net banking, or UPI. We also offer the option to
pay in installments. The payment terms will be explained to you at the time of booking.
Yes, we provide the flexibility to pay for your holiday in installments. The specific terms for
installment payments, including the amount and payment schedule, will be communicated at the
time of booking.
Yes, after every successful transaction, a payment receipt will be sent to your registered email
address.
Amplify Credit Cell is a digital wallet where eligible refunds can be credited. The balance remains
valid for one year and can be used for future bookings with Amplify Holidays.
Cancellations and Refunds
The cancellation policy for land packages is as follows:
- 60 days or more before the journey: 25% of the total package cost.
- 30 to 59 days before the journey: 50% of the total package cost.
- 21 to 29 days before the journey: 75% of the total package cost.
- 0 to 20 days before the journey: 100% of the total package cost (No refund).
Flight cancellations are subject to the airline’s specific policy. Any applicable cancellation charges
from the airline will be communicated to you at the time of cancellation.
Yes, for supplementary services such as visa processing or travel insurance, there is a 100%
cancellation fee, and no refunds are provided once these services are booked.
Refunds, if applicable, will be credited to your Amplify Credit Cell. If you prefer a bank transfer,
25% of the total package cost will be deducted as an administrative fee for processing the refund.
Forex and Visa Services
es, we can guide you to our trusted partners for forex services. You can get assistance with
exchanging currency before your international trips.
Yes, we provide visa assistance for most destinations in our portfolio. Visa charges are typically not
included in the package price and will be an additional cost.
The visa processing time varies depending on the destination. On average, it takes 5-10 working
days, but express services may be available for certain destinations.
Itineraries
Once your destination and package are confirmed, our team will curate a detailed day-by-day
itinerary. This will include sightseeing, activities, transfer details, and free time. Our itineraries are
flexible and can be customized as per your preferences.
Yes, you can request changes to your itinerary before your trip begins. Our destination experts will
work with you to accommodate changes, subject to availability and feasibility.
Destination Experts
Our Destination Experts are specialists with deep knowledge about the countries and regions we
operate in. They help design your travel experience, answer all your queries, suggest destinations,
and ensure your holiday runs smoothly.
Absolutely! You can consult with a Destination Expert to create a tailor-made holiday based on
your interests, budget, and travel dates.
Services
Amplify Holidays offers a wide range of services, including accommodation booking, flight
reservations, visa assistance, forex services, guided tours, transfers, and travel insurance. We also
provide 24/7 customer support during your trip.
Yes, most of our holiday packages include airport transfers. This will be confirmed in your itinerary.
Miscellaneous
In the case of natural calamities or other unforeseen disruptions, we will work with local service
providers to either reschedule your trip or provide alternatives, subject to their policies.
Yes, we provide 24/7 customer support to assist you throughout your journey. You can reach us via
our helpline number or email.
Contact Us:-
For any additional questions or concerns, please feel free to contact us at:
Email: support@amplifyholidays.com
Phone: +91-9821900855
Website: www.amplifyholidays.com
