At Amplify Holidays, we prioritize delivering exceptional travel experiences to our customers.
However, we recognize that plans may change, and as such, we’ve established a clear cancellation
and refund policy to ensure transparency and fairness. This policy applies to all package bookings
unless stated otherwise.
1. Land Package Cancellation Policy
For land packages, the cancellation charges will be applied as follows:
Time Period for Cancellation Cancellation Charges
60 days or more before the start date of the
journey
25% of the total package cost will be
charged.
30 to 59 days before the start date of the journey 50% of the total package cost will be
charged.
21 to 29 days before the start date of the journey 75% of the total package cost will be
charged.
0 to 20 days before the start date of the journey 100% of the total package cost (No refund).
Important Notes
 In cases where the hotel has its own cancellation policy, that policy may override the above terms.
 The start date of the journey is considered “Day 0” for the calculation of cancellation periods.
 Cancellations made within 20 days of the journey’s start date will not be eligible for any refund.
2. Flights Cancellation Policy
 Flights: Cancellations for flight bookings will be subject to the airline’s cancellation policy as per your
specific booking.
3. Supplementary Services (Visa, Insurance)
 For supplementary services such as visa processing or travel insurance, a 100% cancellation fee
applies. No refunds will be provided once these services are booked.
4. Refund to Amplify Credit Shell
 Any eligible refunds will be credited to your Amplify Credit Shell. This balance can be used for future
bookings and remains valid for 1 year from the date of credit.
 You may also request to transfer the refund to your bank account. On this, 25% of the total package
cost will be charged as administrative cost for such requests.
5. Miscellaneous
In the event of service disruptions at your travel destination due to unforeseen natural occurrences
(such as extreme weather or natural calamities), services may either be rescheduled or canceled,
depending on the service provider’s policies.
For any queries or assistance with cancellations, feel free to contact us at –
Amplify Holidays
Email: hello@amplifyholidays.com
Phone: +91-9821900855
Website: www.amplifyholidays.com
Office Address:
189 D, Sheikh Sarai Savitri Nagar
Malviya Nagar, New Delhi
India – 110017
We look forward to helping you plan and enjoy your next unforgettable holiday with Amplify
Holidays!

At Amplify Holidays, we are dedicated to ensuring your privacy and the protection of your personal
information. As passionate travel enthusiasts, we aim to provide you with the best holiday
experiences to some of the world’s most beautiful destinations, such as the Maldives, Dubai,
Thailand, Bali, Mauritius, Singapore, Kashmir, and the Andaman and Nicobar Islands. This Privacy
Policy outlines how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
1.1. General Browsing
You can browse our website without revealing personal information. However, we may collect
standard tracking data, such as your IP address, browser type, and site usage patterns, to evaluate
and enhance the user experience. This data is aggregated and helps us to improve our services.
1.2. Personal Information
When you engage with Amplify Holidays to make travel arrangements or use specific services, we
may ask for personal information, such as:
 Name, email address, telephone number
 Credit card details (including expiration date) for booking
 Travel preferences and requirements
You may opt not to provide certain personal details, but this may limit your ability to access some of
our services.
2. Use of Cookies and Web Beacons
Our website may use cookies to enhance your experience by storing your preferences and
recognizing you during future visits. Cookies do not store personal information unless provided by
you. You may refuse cookies through your browser settings, but this could limit access to some
services.
We can also use web beacons (small pieces of code) to track site performance and user behavior.
These tools help us improve our offerings and personalize your experience.
At present, Cookies or Beacon are not in use in the website.
3. How We Use Your Information
We use your personal information to:
 Process bookings and fulfill travel-related requests
 Customize your experience on our website
 Communicate special offers, promotions, or travel updates
 Provide customer support and resolve queries
We may share your information with third-party suppliers, such as hotels, airlines, or activity
providers, as required to complete your travel arrangements. However, Amplify Holidays does not
control how these suppliers handle your information, and we encourage you to review their privacy
policies.
4. Third-Party Links and Sponsored Content
Our website may contain links to third-party websites. These external sites have their own privacy
practices, which may differ from ours. We are not responsible for how these websites collect or use
your personal information, and we recommend you review their privacy policies.
We may also offer co-branded promotions or contests with third-party sponsors. In such cases, the
third parties may receive the personal information you provide to participate in these activities.
5. Sharing Your Information
We share your personal information only in the following circumstances:
 With suppliers (hotels, airlines, etc.) to complete your travel bookings
 With business partners for joint promotional offers or products
 With group entities of Amplify Holidays to inform you about additional travel or related
services
We do not sell or rent your personal information to third parties. However, we may disclose your
information if required by law or to protect our rights, property, or safety.
6. Security of Your Information
We prioritize the security of your personal data and use industry-standard measures to protect it.
However, no online data transmission is entirely secure. While we strive to safeguard your
information, we cannot guarantee complete security.
7. Your Control Over Personal Data
You can access and update your personal information through your Amplify Holidays account. If you
wish to delete your information, you may contact us, though certain details may be retained for legal
or business purposes.
8. Changes to This Privacy Policy
Amplify Holidays reserves the right to update this Privacy Policy at any time. Any changes will be
posted on our website, and your continued use of our services implies your acceptance of the
revised policy.
Contact Us
For any questions or concerns regarding this Privacy Policy or the handling of your information,
please contact us at: Amplify Holidays
Email: hello@amplifyholidays.com Phone: +91-9821900855
Website: www.amplifyholidays.com

At Amplify Holidays, we are committed to providing seamless and memorable travel experiences.
Our Booking Policy outlines the terms and conditions related to booking your holiday packages with
us. Please read this policy carefully before making a reservation.
1. Booking and Voucher Policy
1.1 Processing Bookings
 Initial Payment: We will begin processing your booking upon receiving the initial payment.
Until the initial payment is received, we cannot guarantee the availability of the proposed
services.
 Confirmatio bvcAan Timeframe: It may take up to 72 working hours for us to confirm your
booking. During this period, we will verify the availability of all services included in your
package.
 Unavailable Services: If we are unable to provide the proposed services, we will offer similar
alternatives or refund your initial payment in full.
1.2 Confirmation Vouchers
 Final Confirmation: Final confirmation vouchers will be provided once we have received the
full payment for your booking.
 Passport Documentation: Please provide clear copies of your passport (front page, address
page, and any observation pages) at the time of booking along with the initial payment.
Failure to provide these documents may result in delays in the booking process.
1.3 PAN Card Requirement
 Reserve Bank of India Guidelines: In accordance with the latest Reserve Bank of India (RBI)
guidelines, a Permanent Account Number (PAN) card is required for every booking and travel
arrangement. Please ensure that you provide your PAN card details during the booking
process.
2. Payment Policy
2.1 Payment Schedule
 Invoice Deadlines: Please adhere to the payment deadlines specified in your invoice. Timely
payments are essential to secure your booking.
 Missed Payments: If you are unable to make a payment on the scheduled date, inform us
immediately. Failure to communicate may result in your booking being automatically
released.
2.2 Final Payment Deadline
 30-Day Rule: All payments must be completed 30 days before your departure date. If you fail
to make the final payment by this deadline, Amplify Holidays will not be responsible for
confirming your booking, and your reservation may be canceled.
2.3 Payment Methods
 Accepted Payments: We accept various payment methods, including credit/debit cards, net
banking, UPI, and bank transfers. Details of accepted payment methods will be provided
during the booking process.
 Installment Plans: Flexible installment options may be available for certain packages. Terms
and conditions for installment payments will be communicated at the time of booking.
2.4 Receipts and Invoices
 Payment Receipts: After each successful transaction, a payment receipt will be sent to your
registered email address.
 Invoice Details: Your invoice will detail the payment schedule, amounts due, and accepted
payment methods.
3. Passenger Details
 Accurate Information: It is the customer’s responsibility to provide Amplify Holidays with the
correct spelling of names as shown on valid travel documents (e.g., passport).
 Verification: Carefully check all details in your travel package immediately upon receiving
your itinerary. Report any discrepancies to Amplify Holidays promptly to avoid issues during
travel.
4. Entry/Transit Visa Requirements
 Customer Responsibility: Ensure you have valid entry or transit visas for your destination and
any stopovers in your travel itinerary.
 Verification: Consult the consulate or embassy of the destination country to comply with
entry requirements. Amplify Holidays is not liable for consequences arising from incomplete
travel documents or failure to meet visa requirements.
5. Passport Validity
 Validity Requirement: Your passport must be valid for at least six months beyond the date of
your return.
 Non-Compliance: Failure to comply may result in denied entry or other travel issues. Amplify
Holidays will not be held responsible for such occurrences.
6. Contact Information & Travel Schedule Changes
 Accurate Contacts: Provide valid local and international contact numbers during booking.
 Schedule Updates: Amplify Holidays will strive to inform you of any changes to the travel
package schedule. However, please recheck your travel arrangements a few days before
departure.
 Supplier Changes: Suppliers (e.g., hotels, transport providers) may make changes to travel
schedules. We will offer alternatives when available.
7. Non-Transferable Bookings
 Non-Transferability: All travel package bookings with Amplify Holidays are non-transferable
to other travel agencies or passengers.
 Name Changes: Names cannot be changed once bookings are confirmed. Any attempt to
transfer bookings without prior consent may result in cancellation.
8. Penalties & Service Charges
 Full Payment Requirement: Customers must make full payment prior to confirming their
booking.
 Amendments and Cancellations: Any amendments or cancellations after confirmation may
incur penalty fees and administrative charges, including for name corrections or date
changes.
 Supplier Approval: All requests for changes are subject to the approval of our suppliers.
Amplify Holidays cannot guarantee approval of such requests.
 Double-Check Details: To avoid penalties, double-check your booking details before finalizing
reservations.
9. Booking Conditions & Disclaimers
 Price Fluctuations: Prices for travel packages displayed on our website are tentative and may
change until full payment is received and the booking is confirmed.
 Penalties for Changes: Any changes or cancellations after booking confirmation are subject to
applicable penalties.
 Booking Refusals: Amplify Holidays reserves the right to refuse bookings if there are errors in
pricing or availability.
 Liability: Amplify Holidays will not be liable for any direct or indirect losses arising from such
errors or omissions.
10. Rescheduling
 Requesting Reschedules: If you need to reschedule activities or accommodations within your
package, inform Amplify Holidays as soon as possible.
 Supplier Terms: Rescheduling requests are subject to the terms and conditions of our
suppliers, and additional fees may apply.
11. Unaccompanied Minors
 Notification Requirement: Any traveler below 17 years old traveling alone must notify
Amplify Holidays during the booking process.
 Safety Arrangements: Special arrangements may be necessary to ensure the minor’s safety
during the trip. Failure to inform may result in denial of services.
12. Child & Infant Fares
12.1 Child (2-11 Years Old)
 Age Criteria: Children must not reach their 12th birthday by the end of the return journey.
 Additional Charges: If a child turns 12 during the trip, additional charges may apply.
12.2 Infant (Below 2 Years Old)
 Age Criteria: Infants must not reach their 2nd birthday by the end of the return journey.
 Fare Requirements: If an infant turns 2 during the trip, the next fare level must be purchased.
 Accompaniment: Infants must be accompanied by an adult of at least 18 years of age.
13. Travel Insurance
 Recommendation: Customers are strongly advised to purchase travel insurance to cover
unexpected events during their journey.
 Options Available: Amplify Holidays offers a range of travel insurance options, providing
comprehensive coverage for peace of mind during your travels.
14. Meal & Special Requests
 Notification: If you have any special meal or accommodation requests, notify Amplify
Holidays at the time of booking.
 Availability: While we will do our best to accommodate your preferences, such requests are
subject to availability and cannot be guaranteed.
15. Refund Policy
Refunds for travel packages are processed in accordance with the “Amplify Holidays: Cancellation &
Refund Policy”. Please refer to our Cancellation & Refund Policy for detailed information on eligibility
and procedures.
16. Miscellaneous
16.1 Natural Disasters and Service Disruptions
 Service Adjustments: In the event of service disruptions at your travel destination due to
unforeseen natural occurrences (such as extreme weather or natural calamities), services
may be rescheduled or canceled based on the service provider’s policies.
 Customer Support: We will assist you in making necessary adjustments to your itinerary or
provide alternatives as available.
16.2 Contact Information During Travel
 24/7 Support: Amplify Holidays provides 24/7 customer support to assist you throughout
your journey. You can reach us via our helpline number or email for any assistance required
while traveling.
17. Contact Us
For any further inquiries or assistance with your booking, please contact our customer support team:
Amplify Holidays
Email: hello@amplifyholidays.com
Phone: +91-9821900855
Website: www.amplifyholidays.com

1. Please Read These Terms of Use Carefully; This Is a Binding Contract
The terms “we,” “us,” and “our” refer to Amplify Holidays and its affiliates, while “you” refers to the
customer booking a travel package directly through our website www.amplifyholidays.com (“this
website”) , or directly through any of our agency. These terms describe the conditions applicable to
your access and use of this website. We reserve the right to modify these terms, conditions, and
notices at any time, and you agree to be bound by the terms in effect at the time of your use of our
website and services.
2. Information Available on This Website
The content available on this website is provided solely for informational purposes and is available on
an “AS IS” and “AS AVAILABLE” basis. We do not warrant or guarantee the quality or availability of
any travel packages, plans, or advice provided on this website.
3. Use of This Website
By using this website, you agree not to use the content or information for any commercial or non-
personal purposes (direct or indirect). While you may view, use, and download limited copies of your
travel itinerary and related documents, you agree not to modify, copy, distribute, transmit, display,
perform, reproduce, publish, license, create derivative works from, transfer, or sell any information,
content, or services obtained from this website. You also agree not to use this website for any
unlawful purposes or any purposes prohibited by these terms.
You warrant that you are at least 18 years of age and possess the legal authority to enter into this
agreement and use this website in accordance with all terms and conditions herein. You agree to
supervise all usage by minors under your name or account. You further warrant that all information
provided by you or members of your household in using this website is true and accurate. Any
speculative, false, or fraudulent reservations or reservations made in anticipation of demand are
prohibited. You agree that the products and services on this website are to be used only to make
legitimate reservations or purchases for yourself or for another person for whom you are legally
authorized to act. Abuse of the products or services may result in the denial of access to this website.
You shall be fully responsible for payment and reimbursement of all charges, fees, duties, taxes, and
assessments arising from your use of this website.
4. Limitation of Liability
While we strive to ensure the accuracy of the information on this website, we do not warrant the
validity, quality, or pricing of the products and services offered. You may view our Disclaimer Policy
for more information. [Provide link to Disclaimer Policy]
5. Indemnity
You agree to indemnify and hold Amplify Holidays, including our officers, directors, employees, and
agents, harmless from any claims, causes of action, demands, recoveries, losses, damages, fines,
penalties, or other costs or expenses of any kind, including reasonable legal and accounting fees,
arising from:
(a) your breach of these terms of use; (b) your violation of any law or the rights of a third party; or (c)
your use of this website.
6. Software Available on This Website
Any software available for download from this website (“Software”) is our copyrighted work. Your
use of the Software is governed by the terms of the end-user license agreement, if any, which
accompanies or is included with the Software (“License Agreement”).
7. Privacy Policy
By using this website, you agree that we may use your information as described in our Privacy Policy.
[Provide link to Privacy Policy] All content on this website is the property of Amplify Holidays.
8. Governing Law and Dispute Resolution
These terms are governed by the laws of [Your Country/State], and any disputes arising from your
use of this website shall be subject to the exclusive jurisdiction of the courts in [Your City/State]. Any
dispute, difference, controversy, or claim arising out of or relating to your use of this website shall be
referred to arbitration before a sole arbitrator appointed by [Your Company/Designated Senior
Person]. All arbitration proceedings shall be conducted in [Your City] and in accordance with the
provisions of the Arbitration and Conciliation Act, [Year] or any statutory modifications or
enactments thereof.
For any further information or assistance, please contact our customer support team at Amplify
Holidays.

1. Accuracy of Information
Amplify Holidays strives to provide accurate and current information on this website. However, we
cannot guarantee the validity, quality, or pricing of the products and services offered. The
information, software, products, and services available on this website may contain inaccuracies or
typographical errors. In particular, we and our affiliates do not guarantee the accuracy of, and
disclaim liability for inaccuracies relating to, the information and descriptions of travel products
(including pricing), accommodations (including schedules), and other travel-related services
displayed on this website (including, but not limited to, photographs, hotel amenities, and general
product descriptions).
2. No Endorsement
The inclusion or offering of any products or services on this website does not imply endorsement or
recommendation by Amplify Holidays or its affiliates. All information, software, products, and
services are provided on an “as is” basis, without any warranty of any kind. We and our affiliates
expressly disclaim all warranties and conditions, including implied warranties and conditions of
merchantability, fitness for a particular purpose, title, and non-infringement.
3. Independent Contractors
The carriers, hotels, and other suppliers providing travel or other services through Amplify Holidays
are independent contractors and not agents of Amplify Holidays or its affiliates. We are not liable for
any acts, errors, omissions, representations, warranties, breaches, or negligence of such suppliers, or
for any personal injuries, death, property damage, or other damages or expenses resulting
therefrom. Amplify Holidays and its affiliates have no liability for delays, cancellations, overbookings,
strikes, force majeure, or other causes beyond our control, and we will not be responsible for any
additional expenses, omissions, delays, re-routing, or actions taken by government or authority.
4. Third-Party Links
Amplify Holidays has not reviewed and is not responsible for the content, accuracy, or availability of
any third-party sites, downloads, plug-ins, features, or advertisements linked to this website. The
inclusion of any link does not imply endorsement by Amplify Holidays or its affiliates. You use these
links at your own risk. Amplify Holidays does not accept any responsibility or liability for any claims
arising from your use of these links or the content of any linked sites.
5. Advertiser Responsibility
Your interactions with, or participation in promotions of, advertisers found on this site are solely
between you and the advertisers. Amplify Holidays and its affiliates will not be liable for any loss or
damage incurred as a result of such dealings or the presence of advertisements on this website.
6. Changes to This Disclaimer
We may update this Disclaimer Policy from time to time. Any changes will be posted on this page,
and your continued use of the website constitutes your acceptance of such changes.

At Amplify Holidays, ensuring the security of your payment information is our highest priority. We
are committed to providing a secure and safe environment for all online transactions conducted
through our platform.
7. Secure Transactions
To protect your sensitive information, our systems are equipped with advanced security measures,
including Secure Socket Layer (SSL) technology. This ensures that all data transmitted during the
booking process and beyond is encrypted and safeguarded against unauthorized access.
8. Encryption and Protection
Our SSL technology encrypts all your personal and financial information, including credit card details,
during the transaction process. Encryption converts your information into a secure code that is
transmitted over the Internet, making it unreadable to unauthorized parties. Our systems are further
protected by robust firewalls that act as barriers to potential threats and unauthorized access.
9. Confidence in Security
We are confident in the safety and security of your credit card transactions with Amplify Holidays.
Our commitment to maintaining the highest security standards means you can book with peace of
mind, knowing that your payment information is protected.
10. Certified Protection
Amplify Holidays employs the latest security protocols, including Verified by Visa and MasterCard
Secure, to enhance the security of your transactions. This certification ensures that our payment
processes meet the stringent security standards set by these major card networks.
If you have any questions or concerns about payment security, please do not hesitate to contact our
customer support team. Your safety and satisfaction are of utmost importance to us.

These Terms shall govern the use of services and products provided by Amplify Holidays. This
document is an electronic record in terms of Information Technology Act, 2000 and rules there under
as applicable and the amended provisions pertaining to electronic records in various statutes as
amended by the Information Technology Act, 2000. This document is published in accordance with
the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011.
This electronic record is generated by a computer system and does not require any physical or digital
signatures.
The Platform which includes the Website www.amplifyholidays.com, the various services and the
information and other materials contained therein are provided and operated by Amplify Holidays
LLP [CIN: 1234567890], a company registered under the laws of India, having office at 189 D, Savitri
Nagar, Malaviya Nagar, New Delhi – 110017 (referred to as “we”, “us”, “our” or “Amplify Holidays”).
1. Applicability
Any person, who visits our Platform, inquires about or purchases any products or services of Amplify
Holidays through our Website, mobile applications, sales persons, officers, call centers, agents, or any
of the other Sales Channels, agree to be governed by these Terms.
If you do not agree with any part of this Agreement, then you must not avail Amplify Holidays’
services and must not access or approach the Sales Channels of Amplify Holidays. All rights and
liabilities of the User and Amplify Holidays with respect to any services or product facilitated by
Amplify Holidays shall be restricted to the scope of these Terms.
2. Role of Amplify Holidays
Amplify Holidays acts as a facilitator by connecting the User with the respective Service Providers like
airlines, hotels, etc. We provide a platform for booking services and products. By making a booking,
User understands the ultimate liability rests on the respective Service Provider and not Amplify
Holidays. Thus the ultimate contract of service is between User and Service Provider.
The Terms grants a limited, non-exclusive, non-transferable right to use this Website as expressly
permitted in these Terms. The User agrees not to interrupt or attempt to interrupt the operation of
the Platform in any manner whatsoever.
3. Eligibility
The Platform is meant to be used by bonafide User for a lawful use.
Access to certain features of the Platform may only be available to registered User. While registering
for our Platform, you will have to submit certain mandatory information. User represents and
warrants that all information supplied to Amplify Holidays is true and accurate.
Our services are only for User who are at least 18 years of age and must be capable of contracting as
per the Indian contract act. If you are below 18 years of age, please do not register for our Platform.
You can ask a person of legal contracting age (legal guardian or parents) to use the Platform.
We reserve the right to block User access to the Platform if it is discovered that the User is a minor or
incompetent to contract according to the law or any information pertaining to your age and other
details entered at the time of creation of account is false.
4. Communications
Amplify Holidays will send the User electronic communication during the time you use our services.
The User hereby authorizes Amplify Holidays to contact them for updates on the services (booking
confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule
change or any such other information relevant for the transaction or booking made by the User) or
for feedback on various services offered by Amplify Holidays.
We may also contact the User for any pending or failed bookings, to know their preference for
concluding the booking and also to assist the User with the same. We may also contact the User for
sending marketing or promotional communication/messages, the User expressly consents for the
same.
Such information, updates and feedback may be communicated through emails, telephone calls,
SMS, WhatsApp or any other medium from time to time.
5. Content
This Website is provided “as is,” with all faults, and Amplify Holidays express no representations or
warranties, of any kind related to this Website or the materials contained on this Website. Also,
nothing contained on this Website shall be interpreted as advising you.
6. Limitation of liability
All content provided on the Platform are registered by Amplify Holidays and protected under
applicable intellectual property laws. User cannot use this Content for any other purpose, except as
specified herein.
User shall not distribute, exchange, modify, sell or transmit any Content from the Platform, for any
business, commercial or public purpose.
Amplify Holidays does not endorse any advertisers on its Platform, or any linked sites in any manner.
The User are requested to verify the accuracy of all information provided on the third-party web
pages.
Amplify Holidays will always make its best endeavors to ensure that the content on its Platform is
free of any virus or such other malwares. However, any data or information downloaded or
otherwise obtained through the use of the Platform or any other Sales Channel is done entirely at
the User’s own discretion and risk.
7. Booking and Voucher Policy
Processing Bookings
 Initial Payment: We will begin processing your booking upon receiving the initial payment. Until the
initial payment is received, we cannot guarantee the availability of the proposed services.
 Confirmation Timeframe: It may take up to 72 working hours for us to confirm your booking. During
this period, we will verify the availability of all services included in your package.
 Unavailable Services: If we are unable to provide the proposed services, we will offer similar
alternatives or refund your initial payment in full.
8. Confirmation Vouchers
 Final Confirmation: Final confirmation vouchers will be provided once we have received the full
payment for your booking.
 Passport Documentation: Please provide clear copies of your passport (front page, address page, and
any observation pages) at the time of booking along with the initial payment. Failure to provide these
documents may result in delays in the booking process.
9. PAN Card Requirement
 Reserve Bank of India Guidelines: In accordance with the latest Reserve Bank of India (RBI)
guidelines, a Permanent Account Number (PAN) card is required for every booking and travel
arrangement. Please ensure that you provide your PAN card details during the booking process.
10. Amplify Credit Shell
Amplify Holidays may provide at its sole discretion, the facility to transact through an online Amplify
Credit Shell to its registered User. By choosing the option to maintain the Credit Shell with Amplify
Holidays, you agree to comply with the following terms and conditions:
 Any eligible refunds will be credited to your Amplify Credit Shell. This balance can be used for future
bookings and remains valid for 1 year from the date of credit.
 You may also request to transfer the refund to your bank account. On this, 25% of the total package
cost will be charged as administrative cost for such requests.
11. Fees and Payment
We accept various payment methods, including credit/debit cards, net banking, UPI, and bank
transfers.
The cost of our services is inclusive of any service charges.
The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising
out of the use of the service, as per the applicable laws.
Any increase in the price charged by Amplify Holidays on account of change in rate of taxes or
imposition of new taxes, levies by Government shall have to be borne by the User. Such imposition of
taxes, levies may be without prior notice and could also be retrospective but will always be as per
applicable law.
12. Cancellation and Refund Policy
Booking(s) made by the User through Amplify Holidays are subject to the following cancellation
policy:
 60 days or more before the journey: 25% of the total package cost.
 30 to 59 days before the journey: 50% of the total package cost.
 21 to 29 days before the journey: 75% of the total package cost.
 0 to 20 days before the journey: 100% of the total package cost (No refund).
Refunds, if applicable, will be credited to your Amplify Credit Shell. If you prefer a bank transfer, 25%
of the total package cost will be deducted as an administrative fee for processing the refund.
For a detailed explanation, please refer to our “Cancellation and Refund Policy” document.
13. Force Majeure
There can be circumstances where Amplify Holidays and / or the Service Providers may be unable to
honor the confirmed bookings due to various reasons like act of God, pandemic, labor unrest,
insolvency, business exigencies, government decisions, change in law, terrorist activity, any
operational and technical issues, route etc. or any other reason beyond the control of Amplify
Holidays. Amplify Holidays shall not bear any liability towards such unhonored bookings.
The User agrees that Amplify Holidays being merely a facilitator of the services and products booked,
cannot be held responsible for any such Force Majeure circumstance.
14. Right to Refuse
Amplify Holidays at its sole discretion reserves the right to not accept any booking without assigning
any reason thereof. Amplify Holidays has no obligation to provide any service until the entire
consideration is received by us.
15. Right to Cancel
If we discover or have reason to believe that at any time during or after receiving a request for
services from the User that the request for services is either unauthorized or the information
provided by the User or any of the travelers is not correct or that any fact has been misrepresented
by that User, Amplify Holidays shall be entitled to appropriate legal remedies against the User,
including cancellation of the bookings, without any prior intimation to the User.
16. Indemnification
The User agrees, upon demand, to indemnify Amplify Holidays (which includes its employees, agents
and subcontractors), and keep Amplify Holidays indemnified, from all claims, liabilities, losses,
damages, injury, costs and expenses of whatever nature asserted against or incurred by such
indemnified persons, that arise out of, result from, or may be payable by virtue of, any breach of any
representation or warranty provided by the User, or non-performance of any covenant by the User.
17. Miscellaneous
DEFINITIONS:
 ‘User’ means any legal person or entity who is accessing, visiting our Platform or makes any enquiry
about our services and to whom we are providing services.
 ‘Terms’ means these Terms and Conditions, Privacy Policy and our cancellation policy.
 ‘Platform’ means all the various services provided by Amplify Holidays. Also referred to as “Website”.
 ‘Sales Channels’ means websites, mobile applications, sales persons, officers, call centers, agents, etc.
 ‘Service Providers’ means third party websites and apps providing services like DMCs, Airlines, hotels,
cruise etc.
 ‘Content’ means All content provided through various Sales Channels and on the Platform including
but not limited to audio, images, software, text, icons and such similar content
18. JURISDICTION:
If the Parties to this Agreement are unable to amicably settle any dispute arising under this
agreement or in connection with this agreement, the Parties shall mandatorily attempt to resolve
such dispute by way of mediation through an online mediation platform. The parties may approach
the courts only after attempting meditation through an online mediation platform. This Agreement is
subject to interpretation as per the laws of India, and the parties shall refer any unresolved disputes
to the exclusive jurisdiction of courts in Delhi.
19. AMENDMENT TO THE TERMS:
Amplify Holidays reserves the right to change the Terms from time to time. The User is responsible
for regularly reviewing the Terms.

1. Covid Policy:
 If your trip is cancelled due to Covid-19 restrictions, you will receive a credit shell or voucher for the
amount paid for the land package. You can use this voucher for future travel.
 If you need to reschedule your trip due to Covid-19 restrictions, there may be a fare difference.
 If your flight is cancelled due to Covid-19 restrictions, the airline may provide a full refund or credit
shell for the same amount, depending on their policy.
 The company will not be held responsible for any losses incurred by the customer due to Covid-19
related travel restrictions.
2. Cancellation Policy related to personal reasons and medical reasons:
 If a cancellation is made due to personal reasons, such as change in travel plans or unexpected
events, the standard cancellation policy will apply.
 If a cancellation is made due to a medical emergency or illness, the company will require a doctor’s
note as proof. A refund or credit will be given based on the remaining time before departure and the
standard cancellation policy will apply.
3. Weather and Natural Calamity related cancellation policy:
If a trip is cancelled due to weather or natural calamity, services may either be rescheduled or
canceled, depending on the service provider’s policies. The reschedule may be for a later date at no
additional cost.
4. Last moment change policy:
We understand that plans can change unexpectedly, and we strive to accommodate such requests
whenever possible. Any last-minute changes to your itinerary are subject to availability and
coordination with the resort, DMC (Destination Management Company), or travel partners involved
in organizing your trip. Please note that these changes may incur additional costs based on the
services required, and the customer will be responsible for covering these expenses.
In addition to any direct costs from service providers, the following administrative fees will apply for
changes made close to the departure date:
a. Changes made within 20 days of departure: ₹5,000 fee
b. Changes made within 7 days of departure: ₹15,000 fee
c. Changes made within 72 hours of departure: ₹25,000 fee
We recommend finalizing your travel plans as early as possible to avoid these additional charges. For
further assistance with last-minute changes, please contact our customer support team.
5. Service policy:
 The company will make every effort to provide the services as outlined in the itinerary, but reserves
the right to make changes as necessary due to unforeseen circumstances.
 The company will not be held responsible for any missed connections or additional expenses
incurred due to delays or changes in itinerary.
6. Financial Loss Policy:
 The customer will be responsible for any financial loss incurred by the company due to cancellations,
changes, or no-shows.
 The company reserves the right to charge the customer for any additional expenses incurred
7. Travel Insurance Policy:
 The company strongly recommends purchasing travel insurance to protect against any unforeseen
events such as trip cancellation, medical emergencies, and baggage loss.
 The company will not be held responsible for any losses incurred by the customer if they choose not
to purchase travel insurance.
8. Force Majeure Policy:
 The company will not be held responsible for any losses incurred by the customer due to events
beyond our control such as natural disasters, war, and terrorist acts.
9. Complaints and Dispute Resolution Policy:
 The customer has the right to file a complaint if they are not satisfied with the services provided by
the company.
 Complaints must be filed in writing within 14 days of the end of the trip.
 The company will investigate and respond to complaints within 14 days of receipt.
 If the customer is not satisfied with the response, the dispute will be referred to an independent
mediator or legal body.
10. Passenger Responsibility Policy:
 The customer is responsible for obtaining all necessary travel documents such as visas and
vaccinations.
 The customer is responsible for adhering to all laws and regulations of the countries visited.
 The customer is responsible for any losses incurred due to their own actions or negligence.
11. Baggage Policy:
 The company is not responsible for lost or damaged baggage.
 The customer is responsible for ensuring that their baggage meets the size and weight requirements
of the airline.
 The company is not responsible for any additional baggage fees charged by the airline.
12. Smoking Policy:
 The company follows a strict no-smoking policy on all its vehicles and properties.
 The customer may be charged a fee for any damages caused by smoking.
13. Child Travel Policy:
 Children under the age of 18 must be accompanied by an adult.
 Children’s prices are available on request.
14. Pet Travel Policy:
 Pets are not allowed on the company’s vehicles or properties.
 Service animals are allowed with the proper documentation.
15. Price Protection Policy:
 If the price of a trip drops after the customer has made a deposit, the customer will not be refunded
the difference.
 If the price of a trip increases, the customer will not be required to pay the difference.
16. Itinerary Change Policy:
 The company reserves the right to make changes to the itinerary due to unforeseen circumstances
such as bad weather or road closures.
 The company will make every effort to provide the services as outlined in the itinerary but will not be
held responsible for any missed connections or additional expenses incurred due to changes in the
itinerary.
17. Liability Policy:
 The company will not be held liable for any losses incurred by the customer due to events beyond
our control such as natural disasters, war, or terrorist acts.
 The company will not be held liable for any losses incurred by the customer due to their own actions
or negligence.
18. Responsibility Policy:
 The company acts only as an agent for the customer in making arrangements for transportation,
accommodation, and other services.
 The company will not be held responsible for any loss, damage, accident, delay, or irregularity which
may be occasioned either by reason of defect, through the acts or defaults of those companies or
parties of whom the tour arrangements are made, or as a result of strikes, war, weather or any other
causes.
 The company is not responsible for any loss or damage to personal property or baggage.
 The company is not responsible for any injuries or illnesses that occur during the trip.
 The company is not responsible for any delays or cancellations caused by the airline or other
transportation providers.
19. Dispute Resolution Policy:
 Any disputes arising out of or relating to the company’s services will be resolved through binding
arbitration in accordance with the rules of the Indian Council of Arbitration.
20. Assumption of Risk Policy:
 The customer acknowledges that travel and adventure activities involve inherent risks, including the
risk of personal injury, property damage, and death.
 The customer assumes all risks associated with the trip and releases the company from any and all
liability for any damages or losses that may occur